Terms and conditions governing the money-back guarantee of the signup fee are as follows: If an agent or broker is dissatisfied with the services provided by Listing Xpert, they should reach out to Listing Xpert support for assistance.
The agent/broker must report their concerns regarding the leads provided via live calls to their designated department within 24 hours of referral acceptance. Otherwise, the lead(s) will be considered satisfactory. For the following situations, the Realtor can request the replacement of leads from Listing Xpert. Failing this, the Realtor will be entitled to a refund of the entire signup fee. If the lead information is found to be inaccurate, the realtor will be supplied with a replacement lead. Within the initial 180 days, if the realtor encounters FIVE instances of invalid leads, such as incorrect name, number, area, or no leads in 180 days, they will be eligible for a refund.
Refund requests must be submitted via e-mail to support@listingxpert.us 🙂 Any of the above-mentioned
instances must occur for the agent to be eligible for a refund.