Cancellation & Refund Policy

Money-Back Guarantee Policy:

Terms and conditions governing the money-back guarantee of the signup fee are as follows: If an agent or broker is
dissatisfied with the services provided by V Leads Service, they should reach out to V Leads Service support for assistance.
The agent/broker must report their concerns regarding the leads provided via live calls to their designated department
within 48 hours of referral acceptance. Otherwise, the lead(s) will be considered satisfactory.

For the following situations, the Realtor can request the replacement of leads from V Leads Service. Failing this, the
Realtor will be entitled to a refund of the entire signup fee. If the lead information is found to be inaccurate, the
realtor will be supplied with a replacement lead.

Within the initial 180 days, if the realtor encounters FOUR instances of invalid leads, such as incorrect name, number,
or area, or receive ZERO leads in first 180 days, they will be eligible for a refund.
Refund requests must be submitted via e-mail to support@listingxpert.us  Any of the above-mentioned instances
must occur for the agent to be eligible for a refund.

I understand that I will stop receiving referrals if I:

• Charge referrals additional or administrative fees at closing that are not disclosed to V Leads Service before
receiving referrals.
• Do not notify V Leads Service of any change to my real estate license or affiliation with Broker.
• Violate or fail to fulfill the requirements of this Acknowledgement or the Agreement of which it is a part.